OUR IMPLEMENTATION PROCESS
The key to a successful implementation is establishing an accurate plan that translates a customer’s business requirements into an actionable project to ensure program objectives are achieved quickly and efficiently.
Vista has an established team of dedicated, project management professionals whose sole function is to implement print management programs like yours.
Day-to-day operational support will be assigned to a Customer Service Representative who will interface with customers to handle the routine service questions that may arise. This CSR will be supported by the appropriate representative at our manufacturing facility to answer order and production questions.
Strategic support is provided by an Account Manager and Sales Manager. These individuals will be responsible for implementation and ongoing account management, as well as being a primary point of escalation when needed.
Technology Support is provided through a combination of internal and external resources. Resulting in a seemless implementation.